1. Introduction

Vezfi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Wi-Fi captive portal, hotspot management platform, and related services.

By accessing or using Vezfi services, you agree to this Privacy Policy. If you do not agree with the terms, please do not access or use our platform.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account

• Subscribe to our services

• Contact our support team

• Fill out forms on our website

This information may include:

• Name and email address

• Phone number

• Business or organization name

• Billing and payment details

• Location or service-related information

2.2 Automatically Collected Information

When you access the Vezfi platform, we may automatically collect certain information, including:

• IP address

• Device and browser information

• Operating system

• Access times and pages viewed

• Referring website URLs

2.3 Hotspot User Data

As a Wi-Fi captive portal and hotspot management platform, Vezfi processes limited data related to end-users who connect to networks managed through our system. This may include:

• Device MAC addresses

• Connection timestamps

• Session duration

• Data usage statistics

• Authentication data (securely encrypted)

This data is processed on behalf of the business or ISP managing the Wi-Fi network.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services

• Manage user authentication and hotspot access

• Process billing and subscriptions

• Communicate service updates and notifications

• Provide customer support

• Monitor platform performance and security

• Improve features and user experience

• Prevent fraud and unauthorized access

• Comply with legal and regulatory requirements

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted third parties assisting in platform operations

• Business Partners: When required to deliver requested services

• Legal Obligations: To comply with applicable laws or lawful requests

• Business Transfers: In the event of a merger, acquisition, or asset sale

All third parties are required to maintain the confidentiality and security of your data.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Secure data transmission using SSL/TLS encryption

• Encrypted storage of sensitive information

• Role-based access controls

• Authentication and authorization safeguards

• Regular system monitoring and security reviews

Despite these measures, no internet-based system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal and usage information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your information

• Object to or restrict data processing

• Request data portability

• Withdraw consent where applicable

To exercise these rights, contact us at info@vezfi.online

8. Cookies and Tracking Technologies

Vezfi uses cookies and similar technologies to improve platform functionality and user experience. These may include:

• Essential Cookies: Required for core platform functionality

• Analytics Cookies: To understand usage patterns and improve services

• Preference Cookies: To remember user settings

You can manage cookie preferences through your browser settings.

9. Third-Party Services

Our website or platform may include links to third-party services or tools. Vezfi is not responsible for the privacy practices or content of these external services. We encourage users to review their respective privacy policies.

10. Children’s Privacy

Vezfi services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If such data is identified, we will take appropriate steps to remove it.

11. International Data Transfers

Vezfi may operate and host services across different regions. Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect such data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of the platform constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Vezfi
📧 Email: info@vezfi.online
🌐 Website: https://vezfi.online