Terms & Conditions

1. Acceptance of Terms

By accessing or using Vezfi’s WiFi hotspot and captive portal platform (“Service”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not use the Service.

These Terms apply to all visitors, customers, partners, and users who access or use the Service. By using Vezfi, you confirm that you are at least 18 years old and legally authorized to enter into this agreement.

2. Description of Service

Vezfi is a cloud-based WiFi hotspot and user access management platform designed for businesses, venues, and Internet Service Providers (ISPs). The Service allows users to:

  • Deploy QR-based WiFi login and captive portals

  • Manage bandwidth, speed limits, and data quotas

  • Create free, paid, or voucher-based access plans

  • Monitor user sessions and network usage

  • Manage multiple locations from a centralized dashboard

3. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and up-to-date registration information

  • Maintain the confidentiality of your login credentials

  • Notify us immediately of unauthorized account access

  • Accept responsibility for all activities under your account

4. Subscription & Payments

4.1 Pricing

Pricing is based on selected features, locations, and user limits. Current plans are available on our website. Vezfi reserves the right to modify pricing with prior notice.

4.2 Free Trial

A free trial may be offered to new users. Trial duration and features may vary. At the end of the trial, an active subscription is required to continue using the Service.

4.3 Billing & Refunds

Subscriptions are billed in advance on a monthly or annual basis. Payments are non-refundable unless required by applicable law or explicitly stated otherwise.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any local, national, or international laws

  • Distribute malware, viruses, or harmful software

  • Engage in unauthorized access or network abuse

  • Send spam or unsolicited communications

  • Interfere with platform performance or security

  • Reverse engineer or resell the Service without permission

6. Intellectual Property

All software, content, branding, and platform features are the exclusive property of Vezfi. You may not copy, modify, distribute, or reproduce any part of the Service without written permission.

7. Data & Privacy

Use of the Service is subject to our Privacy Policy. You are responsible for ensuring that end-user data collected through your WiFi network complies with applicable data protection and privacy regulations.

8. Service Availability

While we strive for high availability, uninterrupted service is not guaranteed. Temporary downtime may occur due to maintenance, updates, or technical issues.

9. Limitation of Liability

To the maximum extent permitted by law, Vezfi shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business operations.

Total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.

11. Indemnification

You agree to indemnify and hold harmless Vezfi from any claims, damages, or losses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your account if these Terms are violated. Upon termination:

  • Access to the Service will cease immediately

  • Account data may be deleted

  • Outstanding fees remain payable

You may cancel your subscription at any time through your account dashboard.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Service after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable local laws, without regard to conflict of law principles.

15. Contact Information

For questions or support regarding these Terms:

Vezfi Support
📧 Email: info@vezfi.online
🌐 Website: https://vezfi.online